Shipping Procedure

We work hard to get your item shipped out of our facilities as quickly as we can. Within 2-3 business working days, we aim to process and ship orders.

Our terms of service policy uses the phrase "order dispatched," which denotes that the product has been checked for quality control, packed, stamped, invoiced, and given to a courier.

The shipping process to send the item to your home address has begun after the courier has picked up the item from our warehouse. Including dispatch time, shipping and delivery periods range from 7 to 15 Shipping-Free Days.

Please allow more time for the processing of your order during busy times and public holidays. During the busiest times of the year or just before important occasions or holidays (like Valentine's Day), Customs and the Postal Service may also need more time to process and deliver mail.

Due to the fact that we ship the items from several manufacturers' warehouses, certain items may arrive separately.

The following dates are during which we will not ship.

  • Weekends
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Day after Thanksgiving
  • Christmas (December 22nd - 27th)

Please be aware that shipping estimates will start the next working day. On non-business days or on public holidays, we don't ship. Customs delays, weather-related delays, strikes in the air or on the ground, or unforeseen circumstances in general are not our responsibility.