At Eways Traders, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and refund policy.

30-Day Return Policy

We will gladly exchange or refund any purchase within 30 days of the delivery date, provided that the item is returned in its original condition. This means the product should be unopened, unused, and in its original packaging.

How to Process a Return or Exchange

  1. Contact Us: Please reach out to our customer service team via email or phone to initiate your return or exchange.
  2. Return Authorization: You will receive a return authorization and instructions on how to send the product back to us.
  3. Shipping: Customers are responsible for the return shipping costs, unless the return is due to an error on our part (e.g., incorrect or defective item).

Refund Method

All refunds will be processed using the original method of payment. Please allow up to 7-10 business days for the refund to be reflected in your account, depending on your financial institution.